Cancellation and Refund Policy

Cancellation and Refund Policy

MSME GLOBAL offers digital directory services; hence, our refund and cancellation policy is outlined below:

1. Cancellations

Cancellations must be requested via email at support@msmeglobal.com within 6 hours of payment.
Once listing work has commenced, cancellations may not be processed.

2. Refunds

Refunds are not applicable once services (listing creation, promotion, or directory exposure) have been initiated.
In rare technical or billing errors (e.g., duplicate payments), refunds will be issued within 7 business days after proper verification.

3. Contact for Support

For refund requests or queries, email us at: support@msmeglobal.com
Include: Transaction ID, Payment Date, Registered Name, Mobile number, and Reason for Refund.